I bought my mother flowers for her birthday. The delivery guy didnt check the address and left them outside an abandoned house! When following up on the issue, customer service took ages to get back to me and when they did they disputed the case to the bitter end before saying the best they could do was give me a 30% in my next order - as if would ever be buying from them again! Very unsatisfied... what should have been a thoughtful gift to my mother on the other side of the world, turned into a nightmare of a purchase - save your money and go somewhere else!