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Miguel T.

Contributor Level

Total Points
80

1 Review by Miguel

  • Newegg

2/18/20

I ordered my product not long ago, it was on the 24 of january, I waited till february 3, I was in class when i saw that they have sent an email that my package arrived so i didn t gove it too much tought (even tought he left it at the feont door) when i came back home i did not find anything. I panicked and i called them right away. Of course they told me that it s okey and should just file a claim and go to a police station to file a report wich i did. I waited 10 more days ( i called 5 times to male sure they have all my information and that my claim is still pending). Finally they just told me that they are sorry but the item was delivered at the right place and i just lost 1121$ just because i ordered from newegg. Thank you for that expirience.

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Newegg S. – Newegg Rep

Hi Miguel,

I do want to apologize for the trouble you went through with your order. That's definitely not the experience we want any of our customers to have. Would you mind allowing our team a second look at this by emailing us at wecare@service.newegg.com?

Thank you,
Louis [Newegg Support]

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