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I made a $250-ish purchase on the website; the item didn't work as advertised. When I tried to return it I was met with the "it's against our return policy" routine. It would've been nice to know that BEFORE I made the purchase. From the product screen through the check-out process, they never tell you whether your purchase is returnable or not. It's up to you to scout out the fine print on the website, which is actually quite vague once you find it. I'll never do business with them again. If I could give negative stars for service and returns it would be -10 on both.
Tip for consumers:
Call first to see if your purchase will be returnable.
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I thought I bought a guitar on line through this "company." I say I thought, because when you...
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