The site is clean and looks great, but false advertising for what you get. I had a sense that something was wrong when three weeks after ordering, none of the shipping status updated even though the order said that tracking numbers were sent because my order was fulfilled. Whoever did the packaging bundled all items into one package and shipped them together. The labels refer to a store with AE in the name.
I admit that I am disappointed with the product. Quality of the metal settings that came in look like a cheap knock off of what is in the photos. The sapphire was chipped, which tells me that the sapphire is not really a lab grown sapphire and the ruby also a ding in it, even both are suppose to be one of the hardest gemstone in the world. The packaging for this is not what you would expect of a fine jewelry store.
Communication from the site is poor. If they can't even notify you if the package is shipped, how can you expect for them to deliver as expected? I feel bad because the store is closing, but if a site is going to advertise as a premium or high end jewelry dealer, the expectations are that they deliver. If you are looking for quality jewelry, either go to a reputable dealer.
It is very telling that the website immediately reqested my personal information for a review that I posted to another site, but has not responded to my request for to return and refund the items.