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mickel w.

Contributor Level

Total Points
81

1 Review by mickel

  • Roku

2/23/20

I bought a ROKU tv about a year and half ago, and all of sudden half of channels that I have downloaded stopped working and it has been about 5 months that this has been going on, contacted ROKU multiple times and get the same response "there is nothing we can do, contact the channel provider it is on roku" I'm so confused as to why your customers have to contact a channel provider that ROKU signed an agreement with to provide these channels and now that it isn't working and multiple people have complained(google search it) they have still done nothing about it. ROKU advertised all of these great channels and great services but it's false i barely can use it I just use my regular cable since it doesn't work. ROKU does not see a problem with it all, they do not care about their customers or the false advertising. I AM TELLING YOU DO NOT BUY IT! You will be wasting your money, after a year it will seem like you just have a regular tv nothing new nothing major. I've seen so many people say the same thing. It's just a way for them to keep getting money. I refuse to EVER buy from them again.

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