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Mick B.

Contributor Level

Total Points
80

1 Review by Mick

  • jClub.com

11/25/18

I placed my first order with jClub today and realized I made a mistake on entering the discount code. First off I did not have to wait very long before I was able to speak with an agent, Evita. She quickly understood my problem and reviewed my order and painstakingly (on her part), went into each product that I ordered and adjusted the price to reflect the discount. I have dealt with many Customer Service agents but none of them compare to the professionalism, knowledge, and courtesy that Evita displayed. I will be using jClub first for any of my future needs because of this experience and urge others to do so as well.

Tip for consumers:
After you have place your order just check in with the customer service department to insure you have all the discounts that are provided. But if you use Google Pay you get an automatic 40% discount.

Service
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