Michelle W.

We bought a Nordic track commercial 2950 last year. When it works it is great but we have had to have it fixed several times and it has been an awful experience. To pay thousands for a machine it should work properly and they should stand behind their product. Last week they came to fix the console which not going up and down. Now the whole machine doesn't work. I have been on hold for over an hour. This is so frustrating.

I ordered November 26 and canceled November 2. They still shipped on December 5. They said to refuse the delivery, but how do you do that when they just leave them on the porch? They said to bring them back to ups which I did. It arrived in Hebron Kentucky December 19. It is January 17 and I have yet to hear from them after emails and phone calls. I have called my bank and started a disputed claim.