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The item said it was a LOOSE FITTING shirt. When we received it, the shirt was a tight fitting spandex shirt. When I contacted Customer Service to return the product, "Will" said he would waive the $10 return shipping fee since the description was incorrect. 10 days later I received my refund for $11.78 LESS than the price I paid. When I asked why I didn't get my full refund back, "Will" said they didn't make me pay for the return shipping, but I had to pay for shipping for it to arrive at my house. That is so messed up considering the shipping was FREE! I will make sure we never use their business again!
Tip for consumers:
They are dishonest about their return shipping fees.
Michelle T.'s review of HockeyMonkey earned a Very Helpful vote
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Don't buy from HM. They are scammers with the shipping. Promise two day and charge an extra $40...
Horrible customer service and rudeness! I placed an order, had not been shipped asked if I could...
