Michelle S.

I purchased a bougainvillea from this nursery online and received it Mid August. They explain to you that they send bareroot plants and give you explicit directions on how to handle planting the plant. Several times in the directions it says if you do not follow the directions to the tee, your guarantee is void.
When I received my plant, it did not look fresh. Bareroot plants often don't look that healthy, often dormant, but with the proper planting you should get a healthy plant. I followed the directions they sent me and I continue to water and after a little over a month I still see no difference, no new growth, greenery, nothing.
I called and spoke to a gentleman who basically said the only warranty is if you send it back within 7 days. How was I suppose to know, that at the time, this bareroot plant was not going to grow and what guarantee are they talking about on the instructions? It can't be the warranty of 7 days.
I order a lot of plants, especially fuchsia plugs on line, and I have never had such a bad experience. Occassionally, I would get a damaged plant/plug but I've been told, give it some time and if it doesn't survive they would sent me a replacement.
Poor business ethics!
BEWARE!