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Michelle S.

Contributor Level

Total Points
80

1 Review by Michelle

  • Print Your Pet

3/22/19

I ordered my blanket in November for a Christmas gift. I was so excited to get this blanket in for my friend because all over social media the products looked great!

I just received my blanket last week. It turned out fine, which I am happy about, but I would not order again. It took 5 months to get this blanket... 5! The customer service is horrible. Rarely sent email updates, and when they did it was not helpful. I understand the influx of orders during Christmas time, but there was zero communication.

Recently, I noticed a comment on one of their Instagram posts with someone inquiring about their products. I took it upon myself to reach out to them and tell them that other reviews i have read, hundreds of people still haven't gotten their orders and to basically stay away. Not even 20 minutes after I commented, Print your Pet sent me a nasty Direct Message stating "wow I didn't know you clock in here to see all of the unfulfilled orders when there is over 100k orders delivered. You have been spamming all of our page, move on and do not follow us", then proceeded to delete the nasty comments about 2 minutes after sending and only left "Have a great day" andddd then blocked me.

They are a joke with the worst customer service I have ever experienced. DO NOT ORDER.

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