After receiving an e-mail saying I've sold an item, I printed the shipping label which was very invalid when DHL scanned the QR code. I've tried to contact customer service, who told me I needed to arrange a pick up first. I've never had to do so, and this thing took me two hours of my precious life. $#*!ing annoying. Great fact that they've left me the contact information on the "shipping label", so I can handle this order myself without having to pay this insane fee. From now on I will use another website for selling designer pieces.