I do not recommend using this service if you want it coming out of your account at a given time. No coordination with provider for balances on accounts.
Tip for consumers: Take out money Way I advance of payment. Not when scheduled payment is to be made
Thanks very much for your feedback—we’re sorry to hear your experience with doxo hasn’t been great. We understand your concerns about processing times, and are working to shorten them. To clarify, if you schedule a payment on doxo to reach by a particular date, the funds will generally need to be removed in advance in order to ensure they are delivered by your due date. Lead times vary depending on the payment method and the biller you’re paying.
If we can help clarify anything about processing times for specific billers you’d like to pay, please reach out to us on our 24/7 live chat at https://support.doxo.com. Thanks!
Best,
Lisa
Michelle Has Earned 6 Votes
Michelle S.'s review of doxo earned 6 Very Helpful votes
Hi Michelle,
Thanks very much for your feedback—we’re sorry to hear your experience with doxo hasn’t been great. We understand your concerns about processing times, and are working to shorten them. To clarify, if you schedule a payment on doxo to reach by a particular date, the funds will generally need to be removed in advance in order to ensure they are delivered by your due date. Lead times vary depending on the payment method and the biller you’re paying.
If we can help clarify anything about processing times for specific billers you’d like to pay, please reach out to us on our 24/7 live chat at https://support.doxo.com. Thanks!
Best,
Lisa