Michelle P.

This company sent my package to the wrong address (not attached to my account). They said it was attached to my Apple Pay payment. Customer service refused to help me because they said it was a third party vendor item. Sent me numerous emails asking if I could pick it up ( I live in Florida and the item is in Kentucky). Finally they are asking if the item arrived safely and they will pick it up from the old address but I will he charged $30 for shipping). I have repeatedly told them I don't know the new owner of the home! I will never use this site again! Crooks... horrible treatment of customers and not smart knowing we have many options!