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On the phone with booking.com listening to some guy who doesnt speak English trying to explain to me they cannot offer me a refund, little did he know I was standing in the lobby of the hotel WHO NEVER EVEN HAD MY NAME OR RESERVATION IN THEIR SYSTEM!
Michelle P.'s review of Booking.com earned a Very Helpful vote
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Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...
