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michellem2362

Michelle M.

1
Level 1 Contributor
Florida

Contributor Level

Total Points
240

3 Reviews by Michelle

4/5/21

We replaced every window and a huge sliding door in our house with Pella products a few years back. One of the things that influenced our decision was their 20 year warranty on parts. However, after two years, half of the window springs are broken so they won't stay open and while I appreciate them coming to fix them, I don't appreciate getting a $300 labor bill. This is written in the fine print apparently. So yes, they will fix their faulty product but YOU foot the labor bill which we all know is way more than those tiny spring parts they brought were. In my opinion, this is not standing by your product. It looks more like job security to me. Extremely disappointed Pella.

Tip for consumers:
After two years, you foot the outrageous labor bill so even though their product comes with a “warranty”, they don’t truly stand behind their product because when they are faulty, you will still pay for the repair.

Products used:
Windows and sliding doors

150 Views
4/5/21

We finally made it to District 850 after hearing lots of good things about it. The sweet and helpful girl, Kyleigh, who greeted us when we walked in gave me a really good first impression. My son loved all the games and I noticed many staff workers on the floor either cleaning games, fixing games, or helping customers with questions. That really impressed me. Also there seemed to be at least two higher level managers on the floor at all times observing everything. I didn't have any problems when I was there, but if I had, it would have been easy to get help.

Our server, Dallas, was wonderful and recommended one of the best tasting and coolest drinks I have had in a while, the pink mojitorita! I highly recommend it! The oysters Rockefeller dip was fantastic and my son loved his cheeseburger sliders. Overall, this place is a great experience and worth the money that I think is priced right for this industry.

While all the staff wore masks, it was not forced upon the customers. Each person enjoyed the freedom to choose their comfort level and I greatly appreciated it. We will definitely be back.

Tip for consumers:
Get ready to have fun!! Dallas and Kyleigh were awesome. Exceptional customer service!

Products used:
Games, ropes course, pool, food and deinksy

3/15/21
Verified purchase

Exceptional quality and very durable material. The Workout Tracksuit that I ordered fit true to size and was comfortable to wear whether I was working out or lounging around. As a Certified Personal Trainer who lives in workout gear, I highly recommend this clothing company.

Tip for consumers:
Great clothing.

Products used:
The Workout Tracksuit that I ordered fit true to size and was comfortable to wear whether I was working out or lounging around. As a Certified Personal Trainer who lives in workout gear, I highly recommend this clothing company.

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