And Service calls ME last week and tell me its time for my maintenance Oh great what times do you have available ok Ill take 9-11am they call me the morning of and tell me your first on the schedule which to me would be 9am or at least 930am first on the schedule so at 10:15am I call and say I have not seen anyone they tell me oh he wont be there till 11:30am so therefore that would be late and then the manager tells me he has to go to Tampa this morning to drop of paper work and have a camera fixed in his truck well to me that unacceptable because why SCHEDULE if your always late just tell your customers WE WILL BE THERE WHEN WE GET THERE and then NOBODY is just waiting for you in your time frame that YOUR person scheduled PERIOD so here we sit and wait for the next time between 3-5pm lets see how this goes fingers crossed hope we get the service we are promised.