Michelle L.

Lorece Stanley, my Matron of Honor, was working on acquiring the dresses for herself and another bridesmaid, Augustine Bearden. Currently, our efforts to return Augustine's dress have been unsuccessful. After seeing it on Augustine, the fit is unappealing and does not represent your product appropriately. I have placed the order for Augustine in a custom dress. I would appreciate your help to return Austine's dress as it has only been tried on twice. We would love to provide you with a review worthy of your product and customer service.

Mr. Nigel Kelly was very helpful in arranging the cancellation of my order. In a thank you note I wrote, "Thank you very much for arranging the cancellation of my order. I would have accessed the Gilt Support or Live Chat, but unfortunately it was closed for the evening as I submitted the order after midnight.

Thank you again for all of your assistance with the cancellation of my order."