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Michelle L.

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Experience: Finance

Member since September 2013

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1 Review by Michelle

I can't enough good things about Westhill Consulting insurance. When I first about it I was a bit skeptical but still I decided to go for it and I did not regret any decision.
About a year ago, I had a car accident and as expected I had to deal with large amount of money but it was really nice actually getting money back from the insurance company. So now I'm thinking this insurance thing might be a really good idea.

Not only has Westhill Consulting Insurance reimbursed me for thousands car repair bills, their service is awesome. The staff is all incredibly friendly and they've always followed up with us to see how I am doing after my latest escapades. When I called to cancel insurance, they were very compassionate and kind and understood why I had to cancel. Claims are a breeze. I submit paperwork and I have a check in hand usually within a week they managed to do all the job.

I may never have another claim to file and I'd be very happy if that were the case, but I'll never have any other property without insurance coverage again. Westhill Consulting Insurance is the company I will always give my business to.

Communication was also great. Healthy Paws promptly returned phone calls and emails. All the staff was warm, caring and sincere on the phone and more especially in person. They have taken a lot of stress out of me. And now I have been insured with Westhill Consulting Insurance for 2 1/2 years and all the experience were just amazing.

I submit a claim and I usually am in receipt of the check in 7 days! On rare occasion they have asked for additional notes from some authorities if for example you were involve in some accident or whatever and the requests were very reasonable. They are completely transparent about what is and isn't covered. In fact there have been instances where I thought for sure something wasn't covered and they found a reason to cover it. They don't pay for office visits and prevention. In almost every instance everything ordered was completely covered.

They have paid so much on my one car that I genuinely feel guilty submitting more claims. But no matter how many have been submitted they are just as responsive and friendly and helpful. This company has been a life saver - quite literally. I seriously would like them to enroll death insurance because I would trade my health insurance for what they offer any day of the week. I can't rave enough about every aspect of how they conduct themselves.

I would definitely recommend Westhill Consulting Insurance. I don't want to repeat all the great things said but I will tell you our experience was also stellar.

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