Almost exactly like the last reviewer. Paid for an item but it has never arrived (it is 19 days now). No response to emails or to an inquiry through their website. Can't get them on the phone. Finally got an answer phone and have left a message stating that I will be going to the nz commerce commission and the Police. And I am a NZ citizen! They look ligit but I wouldn't trust them. Buyer beware. An update. I finally got a response after my threat of police and the commerce commision - Paypal has confirmed that I will received a refund. Will let you know if that doesn't happen.