Michelle F.

I am so distraught, we opened our home and successfully rented 4 different occasions and recieved 5 stars from each. Currently today we checked in another renter only to find they deactivated our accout (owing us thousands of dollars). They haven't released any if our renters deposits (making us look bad) and now have told us we must collect the money ourselves... FROM PEOPLE that are long gone already rented, reviewed and paid HA?

Our state was just hit by a devastating hurricane and the current renter is an evacuee and for that I cant kick tgem out as HA suggest I do. I need serious help finding someone that can help me straighten this mess out... We trusted thus company, remodeled our home, moved into an apt in order to allow maximum availability, been an awesome host and now because of this robbery we are in danger of loosing our home because we are NOW not able to pay our bills because we are out approximately $3k in revenue.