I was in a rush to get a copy of my birth certificate so i found this website archives.com thinking they would help me. I know there are alot of women in the world with my name but my bday and social is who i say i am. They did NOT have any record of me anywhere. Okay i made sure i tried my married name (pointless) but i had to try, also made sure my city and state hospital i was born at was all in there and guess what? NOTHING they wanted me to sign up for a monthly thing okay i just needed it for that one time and i can Always cancel. Well wen i didnt find what i REALLY NEEDED they charged my card $9.99... so i complained with my bank received a new card and everything and now just today i see a charge ON MY NEW CARD $9.99! Not to mention they didnt have my email on file what kind of $#*! it that? I signed up with my regular email and they dont have it on file? So i called them of course they have no one to talk to other than a stupid robot so they never canceled the first time i asked them to. Im beyond pissed off and im actually going to be passing this along to my lawyer & the fbi as well as the BBB... for anyone please listen to the other reviews this isnt worth your time or anything. Let alone they do not deserve any money!