I will never go into another store of theirs and spend money on their overpriced items. The VP of this company is horrendous as well as the manager at the Lynnfield marketplace. When I tried to talk to someone about the VP, customer service said they had been informed of me, and I wasn't able to talk to anyone above the VP. What a joke! To return a $49 shawl when I spent over $500 in there! Ever again! Beware people and stay clear of these stores!