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Michelle D.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since January 2020

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    64

Review Distribution

2 Reviews by Michelle

10/31/20
Do not buy from this company if you value your time and decent customer service!
I placed an order for a replacement part for my kitchen lazy susan, 8/6/20. There was no indication of back order or special order. Only on email receipt did it indicate that there was 6-8 delivery, and the order was "non-cancellable". I decide to wait. After 8 weeks, no word. I write at least 2 emails inquiring about status. I finally get an email stating another month. I decide to wait. No word after another 4 weeks. I write back. Get an "Order Update" that order was refunded! NO APOLOGY OR EXPLANATION. I do not like to write negative reviews, but I do not want anyone else to experience this very poor customer service or waste 3 months of their time and energy trying to track down an order!
1/15/20
Please do not buy from Wotoba! They represent products beautifully on website, but some products are shoddy and not at all like photos! Not even close. Shipping is not 10-20 days as stated. Still waiting to receive three of four shipments. No response from customer service. I am not able to use tracking links given. I wish I had read reviews of company BEFORE I ordered from them.

Michelle Has Earned 5 Votes

Michelle D.'s review of Wotoba earned 5 Very Helpful votes

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