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I received the wrong size item, mistake was on their end. It is difficult to find the contact information for customer support, and then they do not attempt to remedy the situation. They would reorder the correct one without expedited shipping making it too late for Christmas, and I didnt get specific details on what was being done to credit the incorrect one. I am done with this company.
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Michelle C.'s review of Redbubble earned 2 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Michelle,
We're so sorry for the trouble caused here!
We know how stressful it can be this time of year, especially when it comes to finding the perfect gift. It looks like someone from our team was able to sort out a refund for the incorrect sized t-shirt.
Again, we're truly sorry for the inconvenience. Please let us know if you have any other questions or concerns.