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Michelle B.

Contributor Level

Total Points
89

1 Review by Michelle

  • Lyft

9/28/14

Tonight my daughter was abandoned by Lyft. Three times her ride was cancelled. The fourth message she received stated that her ride cost would increase by 200%! She was in a completely unfamiliar town. She took Lyft there, so it was completely appropriate to think she wouldn't have a problem to return home. She went back into the venue and was informed of a train departing in 22 minutes, the last one of the night, but she was 20 minutes away. She ran there only to find that was bad information... the last train had already left. My now hysterical daughter called me... frantic, not knowing how she'd get home. Thankfully she found a cab who charged her $100 for a 25 minute drive to the train station. I'm hundreds of miles away, waiting to hear she has safely returned home. What a disgrace. Clearly Lyft is an unreliable company. She will stick with Uber in the future.

Michelle Has Earned 9 Votes

Michelle B.'s review of Lyft earned 9 Very Helpful votes

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