Michelle A.

This meal delivery service is WAY too expensive for the poor quality of ingredients I receive week over week. I just cancelled my service after several months because I was done with the poor quality assurance causing me to receive moldy, wilted, and soft produce. That last time (of several) I received moldy produce, I contacted them to let them know I was going to cancel if it happened again and I still haven't heard back! I was hoping for better given the name behind the brand but, of all the meal delivery services I've ordered, the only good thing was the ethnic foods available.

My husband and I HAD been using Home Chef for a year, but just cancelled our service. The service started off great even when the recipes started getting remarkably similar and the vegetable side was too often squash. Over the last few months, I found myself contacting them at least once or twice a month with issues that they don't seem to care about. Due to the lack of care when packing our box, too often was there a puncture or tear in a package of meat causing blood or goo to get all over everything. Sometimes we paid for a fancier meat like filet mignon and didn't get it. Other times, vegetables were soft, wilted, and the issue that caused the cancellation was that we received a garlic clove that had mold growing on it! The quality of ingredients has gone completely down hill and it's no longer acceptable considering this isn't a cheap service. If you had asked me a year ago if I recommend, I would have said yes, but now, heck no! Do not waste your hard-earned money for inedible ingredients and poor customer service.