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michelle a.

Contributor Level

Total Points
85

1 Review by michelle

  • PurseValley

2/20/17

I ordered multiple items almost a month ago. I got one email a few weeks ago saying there was a small delay and never got any more communication. I called them and was told my order was large so it was delayed slightly. I called again and was told there was a quality issue and it would be resolved shortly. I called again and was given the quality story again. I asked why partial items hadn't been sent since not all items could have quality issues and was told they were doing that on that date and would have a shipping number for me. That was 10 days ago. The site shows that I haven't paid yet even thought they took my money almost a month ago from my account. Today when I called I'm given the quality story again and told they should have tracking this week. When I say I'm sick of getting that same story and feel like this is fraud he says he'll contact China again and should have tracking this week. It's just the same story over and over. No contact from the company. Only the repeat answer when I call them

michelle Has Earned 5 Votes

Michelle A.'s review of PurseValley earned 5 Very Helpful votes

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