Michel G.

I reserved a book to be shipped at the Pointe Claire, Quebec store. The email stated it would be in on a given date. I went to the store at said date to find out that they were sold out of the book but had never put my book - day I had paid for - aside. The next day I called and was told my book was not in even though they had received a new shipment (although they kept changing their stories). Eventually I spoke with a manager who condescended to take a book from their inventory and reserve it. She was rude and told me that i did not understand the issues with the pandemic, that it wasd Canada post fault. I said how can it be Canada post's fault if your have copies of the book... She told me in a rude arrogant voice that she says reimbursing the purchase and would understand if I never shopped there again and hung up.
From now on its AMAZON!