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If I could put ZERO STARS I would! It takes months and months to get cashback, and now i have over 5 purchases I had to inquire where my cash back is, then it takes another several months to get the "investigation" completed to get your cashback. And majority of the time they'll say your purchase didnt qualify and you WONT get your cashback! They lure you in with what looks like the best cash back rates, but it is a scam. You wont ever see the money. SUCH A WASTE OF TIME. Save yourself the time and headache and use Ebates or Ibotta. You will waste so much time trying to follow up with every single purchase you make with BeFrugal and 8/10 you wont ever get your cash back. HORRIBLE AWFUL COMPANY!
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Dear Michele,
We understand your frustration. We will be happy to look into this.
Please contact our support using the contact form:
https://www.befrugal.com/contactus/?category=11
In your message, please include your case number ( #12231) and provide:
1) your name
2) your email address on the BeFugal account and
3) whether you use BeFrugal phone app, browser on your phone or browser on the Desktop to shop through BeFrugal
4) please specify the browser or the phone you are using in your support request.
Respectfully,
BeFrugal team