Michele K.

First of all, I love getting this money back, of course! That aside, I am EXTREMELY impressed with eBates customer service. I reached out to eBates Member Services (via email) because I did not wind up getting cash back on something I had purchased when I expected to. Member Services was responsive in a very timely, personable, and clear manner for every communication... and then when they were not able to get me the cash back from that store purchase because they could not locate the records from the store, they made good by giving me credit themselves. They made a on this previously negative situation, extremely positive and therefore have now converted me into a super-passionate fan of eBates! I am now going to be an even bigger advocate for eBates! Amazing job eBates staff and great business policy eBates! Keep it up!