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Michele C.

Contributor Level

Total Points
83

1 Review by Michele

MDG
  • MDG

12/16/20

This is the worst possible company. Sent in all the info and was approved, submitted payment and was asked to let them know if payment went through did that. Was then asked to submit that it came from my checking account did that but they asked for the impossible and nothing was ever good enough. Maria and the rest had horrible English they were rude and would hang up on you and wouldn't transfer you when asked. I would not do any business with them.

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Ivana V. – MDG Rep

Thanks for the feedback! We work really hard to offer the best service and we apologize for the level of service you received. We have reviewed the file and it appears as though the agents simply required some additional information. We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online-only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.

Michele Has Earned 3 Votes

Michele C.'s review of MDG earned 3 Very Helpful votes

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