michele b.

A year ago Inbox became a paid service, but it was only 8.88, which I paid. About a month later they "cancelled" the 8.88 but did not refund nor did they close the account. Apparently they changed it to premium service at no extra charge. When I renewed at the end of the year, I noticed a 14.95 charge but I thought it was for a year, which still seemed reasonable. But it was for only 3 months, which means $60 a year with a terabyte of storage, which I don't need. It says there is a $40 option but there was no way to downgrade. So I'm closing at the end of my 3 months. I opened a ticket complaining of their deception and after a month, they have not replied. I have an encrypted email account at half of that fee. Read the fine print and realize you are paying a ridiculous amount of money for email.