michele b.

If you are a bride on a budget, but don't want to skimp on style, look no further! The American Wedding offers tons of invitations that look great at great prices. I came to this site after searching through countless websites offering invitations that started at $5 and up, not including envelopes, RSVP cards, or anything you actually need and I couldn't afford to spend $500 and up just for invites. On this site I got 100 beautiful pink invites with raised black ink, lined inner envelopes in the color of my choice, addressed outer envelopes, RSVP cards, addressed return envelopes for those, tissue for a more elegant look for $200 and then was sent a 15% off coupon to boot! Everything looked beautiful and I have gotten so many compliments on them from friends who are convinced I went to a high end stationary boutique! Very satisfied with service, shipping time, selection, and quality, would recommend to anyone!

ABSOLUTELY, 100% RECOMMEND THIS SITE! Shopping for wedding favors, found that this site had the best prices and a great selection. I ordered my favors on the 20 and actually received them on the 22nd, with the standard shipping option! I can't say enough about the quality, they were glass coasters and were packaged beautifully and will be perfect on the big day! This was the only site I found that offered 20+ different types of boxes for the favors to be packaged in and that was included in the price! Great service, great products and selection, highly recommend!

I ordered my dress, paid extra for expedited shipping and it was guaranteed to be sent to me in 25-28 days. A week after that deadline had come and gone, I received an email saying they needed more time to make the dress and weren't sure when it would be completed. I contacted a representative through their live chat and asked her to cancel my order, which she said she had done right then and there. About 3 weeks after that, I received an email saying my dress was complete and they could still send it to me if I wanted it and if I didn't want it, they'd cancel my order (which I thought was already done!) So thought, what the heck, I still had a little time and if I could get the dress in time, with a refund on my shipping, would take it, so I replied a couple minutes after the email was sent that I would like it shpped to me. I logged on to the site again to see about my shipping refund and when they asked me for my order number they told me the dress had been sent back to the manufacturer because I didn't let them know in time that I still wanted it. I replied to their email minutes later and that wasn't quick enough! So, they promised a ship time, missed that time, promised to cancel my order, finished the dress 1 1/2 months late, promised to send my dress again, then sent it back to the manufacturer even though I replied to their email in about 11 minutes that I wanted it! Still waiting on that refund too... Here is one of many stupid chat transcripts

Info: Please wait for a site operator to respond.
Info: You are now chatting with 'Ashley'
Ashley: Hello. Welcome to Milanoo. How may I assist you?
Brea: Hi I have a question about my order number en-uk_*******022_345
Ashley: Please hold one moment. Let me check it.
Brea: I ordered it March 15, it was supposed to be shipped to me April 13, but was not ready in time and I asked for a refund. I received an email yesterday saying it is ready and can be shipped. Can it be shipped with expedited shipping still?
Brea: I really am disappointed with the timeline and would like some sort of refund or discount for the shipping. Your order guaranteed the longest processing time to be 22-25 days and it has exceeded that. I would still like expedited shipping, but some sort of refund needs to be given since you did not meet the promised time.
Ashley: Would you please wait a moment while I look this up?
Brea: I'm waiting
Ashley: Sorry, it is has been send back to the manufacture, and we will give you refund
Brea: I received an email yesterday saying the dress was finished and would be sent to me if I still wanted it.
Brea: at 9:00 pm and the dress is already sent back to the manufacturer?
Ashley: Yes
Brea: Then why did you guys send me an email saying you would still send me the dress?
Ashley: Because we are not receive your email in time, so we just send it back today
Brea: I responded 11 minutes after the email was sent!
Ashley: Ok, so sorry about that
Brea: I received your email at 6:56 pm and responded at 7:07 pm
Brea: This is absolutely ridiculous and the worst service I have ever had from a company, when will my refund go back on my card?
Ashley: It will back in 2-5 weeks
Brea: You guarantee a timeline, go way past it, offer me the dress almost 3 weeks late, then send it back to the manufacturer 11 minutes after your offer? You couldn; t even allow me 15 minutes to respond?
Brea: They said the same thing when I asked for the refund almost a month ago and my refund was supposed to have been processing already, so it should be sooner than that, shouldn't it? Or did you guys not start processing that either?
Ashley: You can check your account after 2-5 weeks