Michele B.

Love bidding on Tophatter. My only grief is the time it takes to make payment after winning an auction. Wish they had a "wallet" you could transfer money into and not have to pay after every win.

This site will continue to charge you after you have requested cancellation, called their customer service line and emailed them repeatedly to refund what you were charged after YOUR request for cancellation and their clarification of cancelled service and no further charges. Their service is okay, but dealing with them afterwards is a nightmare. Only want to refund less than half of what was charged after request for cancellation.