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Michele A.

Contributor Level

Total Points
80

1 Review by Michele

  • Zazzle

10/26/17

I ordered a shirt 20 days ago with express shipping. When it was not received I tried to call and was told my hold time would be 45 mins - yes 45 mins! When I did reach someone, I was told they would refund the express shipping and the item was shipping out. 7 days later, no shirt. Again tried to call and hold time was 25 mins. When I checked the status on their site, it has said the same thing since ordering - no updates.

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Zazzle S. – Zazzle Rep

Hello Michele,

I am so sorry to hear the delay regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.

I will be reaching out to you directly via email to further assist you.

Thank you,
Tram

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