I ordered a shirt 20 days ago with express shipping. When it was not received I tried to call and was told my hold time would be 45 mins - yes 45 mins! When I did reach someone, I was told they would refund the express shipping and the item was shipping out. 7 days later, no shirt. Again tried to call and hold time was 25 mins. When I checked the status on their site, it has said the same thing since ordering - no updates.
Hello Michele,
I am so sorry to hear the delay regarding your recent Zazzle order. This is definitely not the type of service we want to be known for, and I truly apologize.
I will be reaching out to you directly via email to further assist you.
Thank you,
Tram