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The quality of the garments are very poor. When you return them you will need to pay for oversees postage and then they will not refund you and wont respond to your contact. Call centre just put the phone down on me twice. Hours spent trying to get some customer service response, no success. Terrible company never known customer service like it - please do not shop here!
Michela D.'s review of ZAFUL earned 2 Very Helpful votes
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I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...
Dear Michela,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
We at ZAFUL can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from sitejabber.com".
Best Regards
ZAFUL Customer Service