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I could not find a company phone number. Return process is confusing and time consuming not even possible without contacting their chat. Chat person requires you to pay return postage to an address in Guangdong, China, which was not mentioned on their website, and is different from the return address in Monroe, NJ that was on the package that my order came in. Will never buy again, and recommend against supporting companies like this.
Tip for consumers:
Company has no known phone number, and you can not return items in the US. Do not recommend.
Products used:
Sweaters, which the company would not allow to be returned in the US.
The Alpha Graphics in Bel Air, MD ignored my repeated emails, and my phone call. I was trying to get them to printed letterhead and envelopes on recycled paper. I have never experienced this level of rudeness with any legitimate company (illegal telemarketing scammers can be pretty rude).
Michael W.'s review of Alpha Graphics LewisVille earned 3 Very Helpful votes
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Thought I was supposed to get a first time purchaser discount. Where is that? Also thought the...
Sorry for any inconvenience. Currently we only provide email service and live chat services. But we will offer phone service in the near future.
In order to better help with your issue, could you please provide your order number for checking?