Michael W.

Some surveys are very iffy(if you see one worth 200 points or more, it's almost guaranteed you won't qualify automatically). As other reviewers have mentioned, it can be frustrating to spend time on a survey and reach 100%, only to end up not qualifying somehow for the survey. Also at the end of surveys sometimes is where the demographic questions are asked, which should come first in order to accept or exclude right away.
However, rarely have I had any issues with points not rewarding. And when that has happened, emailing customer service has almost always rewarded me with the right amount of points I was missing. Also redeeming rewards has been quite easy and I've had no issues in the year I've been on Swagbucks.
Overall, if you have some time to kill, it's a worthwhile site to try. Just be smart and not take surveys that aren't worth the reward. Ie: 40 points for a 30 minute survey.

Lots of products to choose from and sellers to compare for the best prices. Even better if you have Prime or can find a family member or friend to share their account.

I've used Match before with no problems. However, this time I got stuck paying for a 6 month membership that should have been free. I followed the requirements for each month and accepted free 6 month renewal. Unfortunately, I did not check my credit card statement until months later to find they charged me full price for the renewal. I called several times and was given different answers why. First, they said you need to call or email the site to say you want the extention which is garbage. 1) It had never been that way before 2) It does not say that in the FAQ 3) You need to do a thorough search of the internet to even find a contact number, match.com's site only has an email option. So after giving me the run around with that, I was told I needed to choose the premium plan and not basic. I told the representative I was looking right at the requirements on the page and both plans contained the guarantee. The final excuse was it was longer than 30 days since my charge so they could not review if I was eligible for the 6 month free guarantee(although they had no problems automatically charging me for it).
Basically Match will give you excuses not to give your money back and when you prove they are wrong and make you wait on the phone for 20 minutes each time you point out they are(probably receiving a new story to tell you from a superior), they will come up with a flimsy excuse like it's your responsibility to check your credit card charges to see if THEY charged you incorrectly. Like you should be doing their job for them.
There is a reason every Match review page you find online is negative, and this is just one of them.