Michael W.

This is an informed review. Firstly I rarely make reviews. Which I should change. Secondly, IBM was been working with Template Monster since roughly 2010. I think it's our ten-year anniversary! I'm leaving this review to point out the extra mile they went this and last week for me. I had a site they put together for me as they always do. They put up the template and I work with my clients to write and decide pages and titles. I also design the necessary images. So it's a great relationship. But this is time was different. I moved one of my sites and stopped watching it while I had a bout of hospital visits and it got outdated and went down. Now this was only my copy of the site, a live version I can show off, not production one the client uses. But I use it to get more business so I wanted it back. I reached out to Template Monster and told them I don't know what's wrong with it but it won't load and sometimes I can't even log in. We emailed about it and they said they have a hard time knowing what to charge without looking. Fair enough. So they offered a small fee to go in there with their engineers and diagnose it. Then from there they would give me a fix-it price. They did. (Both.) I paid. (Both.) The sure was back up in two days. This is a real review. I am a real Multimedia Designer who makes websites and I prefer making them from templates because I get to show my clients a version of what they would get before I do any work. This gets them committed and they are less likely to ask how it'll look. They already know. But I didn't know Template Monster would have my back like that. That's something special. Like a friend that you Haven't spoke to in a while and then you turn up with an emergency and they act like they'd help you because that what kind of friend they are. Make the move. They'll be there if anything goes wrong spanning ten years and counting. With all sincerity. You can look me up to see I'm a real web professional at mikewidener.com. Not a fake review at all. Stay safe out there.