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Michael W.

Contributor Level

Total Points
80

1 Review by Michael

  • Gran Cycle

6/12/20

Ordered two jerseys in early April. A few updates on shipping in April. Last update occurred on May 7th. Reached out to GranCycle customer service in mid-May and was told shipping would be updated within 2 business days. That didn't happen. Upon follow-up, customer service said that I need to be patient because of Covid. Waited several more weeks and was told my package was lost in transit. I was offered a store credit and was told to order quickly as they were closing soon. I asked for my credit card to be credited and they disappeared.

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