Be aware, no customer service it problems arise! A refurbished laptop computer was suppose to have slight blemishes and scratches but function completely well. When I received my computer, the top lid is detached from the electrical components. They say that because it starts up, it's what I paid for... they won't reimburse me unless I pay to have it shipped back. I requested a return shipping label which they flat out refused to do! Don't you think if they were a reputable company, they should replace or take back the damaged computer? This has taken weeks to receive and now weeks to resolve! Horrible customer service!