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Michael V.

Contributor Level

Total Points
84

1 Review by Michael

  • Thumbtack

3/23/19

Don't give them your credit card! I feel like this user unfriendly site that supposedly links services with clients is a ripoff. Charges are unclear and links are illogical causing you confusion about what youre signing up for. Charges are insane. You get charge in some cases for simply emailing someone back that has no interest in your service because the categories are inaccurate. I sent them 6 emails asking them to put a category for concrete floors / concrete polishing. Instead i got all these epoxy requests/messages on thie site that were a waste of money. Leads are insanely expensive and a lead is considered a charge if you simply send the vague inquiry a message. Clients are grouped into categories that are not viable clients and most leads are vague, like, "I want my floor painted". Never enough data to decide if it is wirth the $30 bucks just to ask them what theyre looking for. And, I swear they deliberately autocharged me. No way to contact them and these Millenials never email you back. It is very amateurish. I get more quality business leads from Craigslist than I ever did here. The other lead sites are just as cumbersome too. Summary: 1. Expect confusion with charges (rigged to be confusing?). 2. Expect that leads are vague. 3. Leads are outrageously expensive and most are not quality leads. 4. Categories are not specific enough for niche high-end professionals. Thumbs down. Especially for the mysteriousness to reach a human and the unrealistic charges. For $5 per month use Craigslist!

Michael Has Earned 2 Votes

Michael V.'s review of Thumbtack earned 2 Very Helpful votes

Michael Has Received 1 Thank You

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Cammie N. thanked you for your review of Thumbtack

“Thanks for your review! I hope they go out of business and someone with integrity replaces them!”

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