Michael U.

I recently purchased a pair of cloth boots for my wife's birthday from the Miami Beach TJ Maxx, and the seam attaching the boot to the sole came apart the 2nd time she wore them! I took them back to my local store for a refund, but the refund was denied by the store manager, the reason being that the boots had been worn! What bothers me about this, is that the seam was obviously defective when I bought it, or it wouldn't have come apart so quickly. I asked about a store credit, but that was also denied. Walmart, Target, and Ross stand by the quality of their products. Why doesn't TJ Maxx? Needless to say, we will not purchase TJ Maxx clothes or footwear in the future.