Michael T.

Well, once again, we find ourselves searching for a reliable and affordable company when it comes to complete and reliable home irrigation services because of continuing issues we have had with every company we chose. We are now oh for 3!

There were reliability and response issues with the first two companies we tried. Last June, we found ourselves in the position of where we had to find a third company. We found THE IRRIGATION PROFESSIONALS. They were right out to service our home irrigation system and we spent over $400 to have heads replaced and other work completed. And they also came right out after the season and flushed our system and winterized.

Come spring time 2018, we called, set up a time and date, and they were right out and did a great job. And the price was right. And if I set up for a 2 year contract, it was even cheaper. $135 per year for spring turn-on and for winter flush and turn off. This compared to $175 per year with our previous company. Who could pass that up. I set up the 2 year contract

As you may or not know, Loudoun County requires any home irrigation system have a back flow test, which we knew. And in all of our previous 11 years in the neighborhood, this was always a part of the spring turn-on costs. Not with THE IRRIGATION PROFESSIONALS. I called them when I received the notice from the county. And they simply told me that this test was not covered, and that they only had one technician who performed this task. We would have to setup another visit, which would cost us another $150.00. I was VERY disappointed to say the least. So disappointed that I asked to cancel my 2 year contract due to the excessive costs and they flatly refused.

So now I am stuck paying $570.00 for 2 years versus $350.00. So as the title of this note: BUYER BEWARE!

I ordered an NFL jersey from them back on 10 Dec. They assured me it would be delivered by Christmas. I received an email stating it was on the way, but they sent no tracking number. It is now 5 January and STILL no product. I sent a scathing email to their customer service department, and I received a response from CERTAINLY a non-English speaker saying the product was stuck in customs in CHINA! Nowhere on the website does it say anything about delivery from China. So I am out $100, and I have a very disappointed son who did not receive his jersey. They are an overseas scam and I suggest that you stay far away from this site! If I could rate them less than zero I would!