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They overcharged $30 for the room, added a $19.99 booking fee that was never authorized and pressured my wife into booking by telling her its the last room and you can always cancel and get a full refund. We did cancel and they refunded the overpriced room charge but said the $19.99 booking fee that we never authorized was non-refundable. I called the credit card company and they are reversing the charges. There total would have been $156.41 and we stayed at the same hotel for $106.34 by booking direct with hotel
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Their refund policy is an absolute joke. I accidentally booked my stay through this website,...
Booked a hotel stay. A second after booking realized I entered wrong checking date. Called number...
