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Michael S.

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1 Review by Michael

Chain Reaction Cycles

  • Chain Reaction Cycles

“TERRIBLE RETURNS EXPERIENCE”
4/29/19

Ordered two new Tyres / Tubes. They charged for and sent six of each leaving me overcharged by £120.00.
They refused to issue immediate refund leaving me £120.00 out of pocket due to their mistake.
They are happy to hold my money for their mistake and seem to have a 'tough' attitude in so much as I have to trust them to Issue refund but they wont trust the customer in so much as issuing a corrective refund in lieu of returned item. I know this is their policy but it seems very unfair when it is their mistake.

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