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Michael S.

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1 Review by Michael

Adobe Systems

  • Adobe Systems

“Fine Product, Terrible Service and Price Gouging”
5/16/18

I needed Adobe Acrobat for a specific editing project and then wanted to cancel the monthly subscription. Ha! Try to find a way to cancel or suspend a subscription on their website, like you can do on NetFlix and other sites--it doesn't exist. Impossible to speak or text or email with anyone from this company, and their customer support consists of clueless folks in India who can't actually help you. I've dealt with a number of software companies, Apple has the best customer service, and so far Adobe is far and away the worst. Will be looking for alternatives next time.

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