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Michael R.

Contributor Level

Total Points
86

1 Review by Michael

  • Banggood

1/30/17

Another Update... Help me understand why I have to pay return shipping for a defective product... is that the 'penalty' for doing business with these guys? I do not believe the reviews that say Banggood made things right. That certainly isn't my experience... not even a hint of that kind of response. So. Once again. VERY DISAPPOINTED... FOUR LETTER WORD KIND OF DISAPPOINTED IN THE BANGGOOD BOZOS. YOU ARE BETTER OFF SETTING YOUR MONEY ON FIRE... FAR MORE JOY THAN BANGGOOD.
Update... Bangood has now, after 6 weeks of emails back and forth, responded by asking me to "please explain the problem" with the drone. ARE YOU KIDDING? STARTING OVER? So... I stand by my statement... DON'T EVER EVER EVER BUY ANYTHING FROM BANGGOOD!
Original review follows... I have a defective product... a drone/transmitter defect or mismatch. We exchanged a few emails and videos over the last 5 plus weeks since we opened a service ticket. We still do not have resolution. Unfortunately... I now have a daughter that literally had time to die with a very unhappy 10 year old whose christmas present is useless. Just sat on hold with Banggood Chat for half an hour... now they need a few more days to contact 'the salesman'. Wonderful. Can't wait to see how this goes.! PLEASE DO NOT EVER BUY ANYTHING FROM THIS COMPANY. THEY SUCK IN THE BIGGEST OF WAYS AND DESERVE TO BE OUT OF BUSINESS!

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Katherine L. – Banggood Rep

Dear Michael R,

Sorry for the unhappy experience. Each product is tested before it is sent.If unfortunately there are quality problems, we will surely solve them according to our return policy. Besides, since most of our customer service and sellers were having holiday of new year for China, the response time may be slightly delayed. Wish for your kindly understanding.If you are not satisfied with our service, feel free to send your complaint to complain@banggood.com.Our management team will investigate your case and give you a reasonable solution.

Best regard,
Banggood Team

Michael Has Earned 6 Votes

Michael R.'s review of Banggood earned 6 Very Helpful votes

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