I live in Canada. Serenata's website is efficient and easy to use. There is a wide range of selections and options. There delivery was speedy. I would have liked to tell them more about what to do at the door to the apartment complex. However, their website instruction button 'be patient' seems to have conveyed what I wanted to say to their delivery person. My recipient loves the flowers, which is all I can ask! I can highly recommend this company.