After contacting a former company where I originally purchased my CPAP machine, and asked if I could possibly get a reduction in price, as I lost my machine in Harvey, as my home was flooded badly. They responded with couple hundred off a $1300. 00 machine, that was no help. I went online to CPAP.com, which I have previously purchased my mini CPAP travel machines, and asked the same question. They were more than helpful, giving me more than a 50 percent discount, as a flood victim, I pledged my continued business with them and ordered. 30 minutes later, the same customer service rep for them called me back and informed me that their company had an anonymous donor, in Houston, that offered to pay for all of my machine! I was only charged for my mask and couple other items. You can bet CPAP.com will have my business and all of my friends and family's business from now on. And thank you to the donor as well. So appreciated at a most critical time!